Privacy Policy
How Integritrade LLC collects, uses, protects, and shares the information you entrust to us across our website, ITAD projects, and certified data destruction services.
Last Updated
This Privacy Policy was last reviewed and updated on January 1, 2026. Please read it carefully to understand how your information is collected, used, and protected when engaging with Integritrade LLC.
Information We Collect
We collect information you share with us when you request a quote, schedule a pickup, sign a service agreement, or release equipment for processing. This typically includes contact details, company information, asset inventories, serial numbers, pickup addresses, and reporting preferences. We also collect limited technical data when you visit this website, including IP address, browser type, pages viewed, and referral source, used solely to operate the site and improve the experience.
How We Use Your Information
Information is used to deliver the ITAD, data destruction, recycling, and asset recovery services you have engaged us for, to maintain serialized chain-of-custody records, to issue Certificates of Data Destruction or Erasure, to fulfill our obligations under R2v3 and ISO management system requirements, to communicate about ongoing projects and reporting deliverables, and to satisfy applicable legal, regulatory, and environmental reporting duties.
Data Handled During Service Delivery
Where data-bearing devices enter our chain of custody, the residual data on those devices is treated as confidential client information at every stage of intake, transport, and processing. Devices are inventoried, secured, and processed under documented procedures aligned with NIST 800-88 and DoD 5220.22-M, with access restricted to background-checked personnel trained in our information security program. Once destruction or erasure is verified, we retain only the metadata required for the certificate and audit record.
Information Security
Integritrade maintains administrative, technical, and physical safeguards consistent with our ISO 27001 information security program. These include access controls, encryption of sensitive records, secured facility zones for data-bearing assets, employee confidentiality agreements, and routine review of our security posture. While no system can guarantee absolute security, our controls are designed to protect personal and client information against unauthorized access, alteration, disclosure, or loss.
Data Retention
Service records, certificates, weight tickets, downstream documentation, and chain-of-custody logs are retained for the periods required by R2v3, ISO, and applicable law, so that audit and traceability obligations can be met. Personal information that is not tied to a compliance record is retained only as long as it is needed for the purpose for which it was collected. You may request deletion of personal data that is not subject to a legal retention requirement.
Sharing of Information
Integritrade does not sell personal information. We share information only as necessary to deliver our services and meet our obligations: with audited downstream recycling and refurbishment partners under contract, with certifying bodies and auditors verifying our R2v3 and ISO compliance, with insurers and legal advisors when required, and with government or regulatory authorities where disclosure is required by law. All third parties receiving information are bound by confidentiality and data protection commitments consistent with this policy.
Cookies and Website Analytics
This website uses a limited set of cookies and analytics tools to measure performance, understand how visitors navigate the site, and improve content. These tools collect aggregate usage data and do not identify individual visitors for marketing purposes. You may disable cookies through your browser settings; some site features may not function as intended when cookies are disabled.
Your Rights and Choices
Subject to applicable law, you may request access to the personal information we hold about you, ask that we correct inaccurate information, request deletion of information that is not bound by a regulatory retention period, request copies of your certificates and compliance records, or opt out of non-essential communications. Requests can be submitted to the contact provided in this policy and are typically reviewed within thirty days.
California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act, including the right to know what categories of personal information are collected and the purposes for which they are used, the right to request access or deletion of that information, and the right not to be discriminated against for exercising these rights. Integritrade does not sell personal information as defined under the CCPA.
Third-Party Links
This website may link to external resources, partner sites, or downstream vendor pages for reference. Integritrade is not responsible for the privacy practices or content of websites we do not operate. We encourage you to review the privacy policy of any third-party site before sharing personal information.
Children's Privacy
Our services are intended for businesses and adult users. We do not knowingly collect personal information from children under the age of thirteen. If we become aware that we have inadvertently collected such information, it will be promptly deleted from our records.
Changes to This Policy
Integritrade may update this Privacy Policy to reflect changes in our services, certifications, technology, or legal requirements. The effective date of the most recent revision will be posted on this page. Continued use of the website or our services after an update indicates acceptance of the revised policy.
Contacting Us
If you have questions about this Privacy Policy, would like to exercise any of the rights described above, or need clarification on how your information is handled during a project, please contact our team using the details provided on this page. We are committed to addressing your inquiry promptly and in line with the protections set out in this policy.
Acknowledgement
Your Trust, Documented
By using this website, requesting a quote, or engaging Integritrade for any service, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service. The same discipline we apply to your retired assets, traceable, documented, and verifiable, is the discipline we apply to the information you share with us.